Privacy Policy.

Welcome to GAMYZO ("we", "our", or "us"). GAMYZO is a modern community sports matchmaking platform. We empower individual athletes and players to discover open sports matches, book single or squad slots, and play together at sports venues.

This Privacy Policy explains in transparent detail how we collect, use, store, and protect your personal information when you use our website (gamyzo.com) and our mobile-responsive web applications.

To provide a smooth match booking and player roster experience, we collect the following types of information:

• Player Profile Information: Full name, profile display picture / avatar, selected playing city, primary sport discipline, and secondary favorite sports.
• Contact & WhatsApp Data: WhatsApp mobile phone number provided during onboarding or login, used exclusively for game coordination and venue updates.
• Account Credentials: Email address, player display name, and one-time verification records. We never have access to external account passwords.
• Match Bookings & Confirmation Details: Reserved slot counts, match IDs, assigned court numbers, match schedule dates, attendance status, and venue directions.
• Squad Chat Communications: Messages and interactions sent within the authenticated In-App Match Squad Chat, visible strictly to fellow confirmed players on the match roster and organizers.
• Push Notification Data: Browser and device Web Push subscription tokens, registered strictly with your permission to deliver match time updates and squad chat alerts.
• Optional Venue Proximity: With your explicit consent, approximate device location is used locally on your device to display distances to sports venues. We do not track continuous background location or store location trails.
• Wallet & Points Transaction Records: GAMYZO Points (PTS) balances, top-up history, promotional bonus awards, match fee debits, and eligible refund credits.
• Device & Usage Information: Browser type, approximate device information, and interaction timestamps to ensure account security.

We process your data strictly to fulfill core sports match organization services:

• Match Slot Allocation: Securing your spot on the match roster and providing your match confirmation details (assigned court numbers, timing, and venue directions).
• Game Coordination: Sending exact court numbers, venue directions, and coordinator contact info directly before game time via WhatsApp and Web Push.
• In-App Squad Chat: Powering real-time communication between confirmed match participants to discuss warm-ups, squad coordination, and game logistics.
• Skill Level Balancing: Grouping players into balanced casual or competitive sets.
• Transparent Points Refunds: Crediting eligible refunds to your GAMYZO wallet for approved advance cancellations, community slot replacements, or automated match cancellations if a roster does not meet the minimum playable capacity.
• Safety & Fair Play: Preventing multi-account exploitation, abusive behavior, and duplicate bookings.

GAMYZO utilizes WhatsApp, in-app Match Squad Chat, and Web Push notifications for sharing upcoming matches, venue & timing updates, area-wise games, and community announcements.

• Direct Community Purpose: Your contact information is used strictly for GAMYZO community communication, match updates, and booking coordination.
• Member Privacy Protection: We require all community members to respect the privacy of fellow players and prohibit sharing or distributing member phone numbers without explicit permission.
• No Spam / No Telemarketing: We never sell, rent, or distribute your phone number to third-party telemarketers or advertisers. Unsolicited commercial promotions, spam, or harassment in community channels will result in immediate ban and removal.

GAMYZO uses an internal Points (PTS) system where 1 Point = ₹1 INR for seamless 1-tap slot bookings:

• No Card Details Stored: GAMYZO does not store credit/debit card numbers, CVVs, or NetBanking passwords on our servers.
• Authorized Payment Partners: Payments, top-ups, and bank refunds are conducted directly via authorized PCI-DSS compliant payment gateways (such as Razorpay) and secure UPI banking channels.
• Immutable Wallet Ledger: Every points debit, credit, bonus grant, and cancellation refund is tracked in a transparent audit ledger accessible in your profile.

We implement industry-standard administrative, technical, and physical safeguards:

• Strict Access Isolation: Your personal account data is securely isolated, ensuring only you and authorized platform systems can access your records.
• End-to-End Encrypted Transmission: All data transmitted between your device and our servers is secured using modern industry-standard encryption protocols.
• Secure Session Protection: Account sessions are protected with encrypted authentication to prevent unauthorized access.

You have complete control over your personal data on GAMYZO:

• Update Profile: You can edit your name, WhatsApp number, city, and sports interests anytime via the Edit Profile Modal.
• Data Access & Portability: You can request a summary of your account history, matches joined, and wallet transactions.
• Account Deletion: You may request the deletion of your GAMYZO profile and associated data by emailing our support team.

If you have any questions, concerns, or feedback regarding this Privacy Policy or how your information is handled, please reach out to our team: