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Terms of Service.

Last updated: October 2026
GAMYZO Player & Community Agreement

Flexible Cancellation & Replacement

100% advance points refund for 3+ days, community slot replacement within 72 hours, and auto-refund if a match doesn't fill.

Transparent Points Currency

1 GAMYZO Point (PTS) = ₹1 INR. Points never expire and are credited instantly.

Fair Play & Sportsmanship

Strict zero-tolerance policy against toxic behavior, harassment, and unannounced no-shows.

1. Agreement to Terms

By registering for an account, accessing gamyzo.com, or reserving match slots on GAMYZO, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

GAMYZO acts as a sports community coordinator facilitating match creation, squad rosters, venue coordination, and player matching across partner venues.

2. Match Bookings, Cancellations & Replacement Policy

To ensure transparent, predictable, and fair match schedules across all partner arenas:

  • Slot Confirmation: When you book a slot on GAMYZO, court capacity is officially reserved for you on the match roster. Please reserve only if you intend to attend.
  • Advance Cancellation (More than 72 Hours Out): Matches scheduled more than 3 days (72 hours) in advance qualify for a 100% points refund to your GAMYZO wallet upon review. For multi-slot bookings, you can choose to cancel specific slots while keeping your remaining spots confirmed.
  • Community Slot Replacement (Within 72 Hours): If you cannot attend a match starting in under 72 hours, you may list your slot for community replacement from your profile. When another player takes your slot, an automatic points refund is credited to your wallet (70% points refund, or 50% points refund if claimed during final-hour flash deals). If no substitute claims the slot before kickoff, the reservation remains active and non-refundable.
  • Automated 1-Hour Roster Threshold: If an open match fails to reach the minimum required roster 1 hour prior to kickoff, the match is automatically cancelled by the system, and 100% of your booking points are refunded immediately to your GAMYZO wallet.
  • Punctuality (10–15 Minutes Early): Players are required to arrive at the venue 10–15 minutes before scheduled start time to complete warm-ups and meet their squad.

3. GAMYZO Points (PTS) & Wallet Policy

GAMYZO utilizes in-app Points (PTS) where 1 Point = ₹1 INR:

  • Main Cash Points: Points purchased 1:1 through direct payment. Unspent main cash points can be requested for UPI bank withdrawal at any time.
  • Promotional Bonus Points: Bonus points granted via deposit promotional tiers or platform events are promotional credits strictly for match bookings and cannot be withdrawn as cash.
  • Non-Expiring: Your active points balance does not expire and remains accessible in your wallet for future fixtures.

4. Fair Play, Squad Chat & Community Guidelines

We believe sports are more than just a game—they are about building friendships, staying active, and enjoying healthy competition. All members agree to:

  • Respect All Skill Levels: Whether playing alongside Beginners, Intermediate, or Advanced players, play honestly, encourage fellow players, and foster a welcoming atmosphere.
  • Respectful Squad Communication: In-App Match Squad Chats and community channels must remain respectful and focused on game coordination. Abusive language, harassment, discrimination, or unsolicited promotional spam will result in immediate suspension.
  • Venue & Equipment Etiquette: Follow arena-specific requirements (such as wearing clean non-marking indoor shoes on wooden or synthetic badminton courts).
  • Privacy of Fellow Players: Never share, harvest, or distribute personal phone numbers or contact details of other community members without their express consent.

5. Limitation of Liability & Physical Activity Waiver

Participation in physical sports involves inherent risk of injury. By participating in matches hosted on GAMYZO:

  • You acknowledge that you are physically fit to participate in the sport chosen.
  • GAMYZO is a matchmaking coordination platform and is not liable for personal physical injuries, health conditions, or personal property loss sustained at partner venues.

6. Contact Us

For questions or legal inquiries regarding these terms:

Email: support@gamyzo.com
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